Los Angeles Metro
May 25, 2023
Los Angeles, CA
Job Type


Basic Function
Contributes to the practice of managing enterprise risk in a prudent manner, consistent with organizational tolerance and fiscal discipline, by monitoring procurement and contract insurance requirements, and providing evaluation, oversight, presentation, and awareness of risk mitigation techniques to be employed by the agency in the development of processes, construction, and operation of transit initiatives to ensure financial stability of the organization.
Example Of Duties

  • Performs work administering comprehensive risk management insurance programs
  • Designs and prepares complex narrative, statistical, graphic, and tabular reports
  • Supports and facilitates meetings and negotiations with external partners, including contractors, brokers, inspection personnel, and counsel
  • Acts on behalf of the project manager to ensure departmental projects are completed according to deadlines and standards Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out For Insurance Programs Assignments
  • Analyzes and monitors the insurance requirements provisions of Metro contracts
  • Addresses and resolves issues and problems of performance with vendor insurance contractual obligations
  • Coordinates the preparation and development of underwriting technical specifications and data, coverage requirements, and other requirements for insurance programs
  • Negotiates with insurance underwriters to establish premium cash flow plans
  • Participates in Metro's subrogation and loss recovery efforts
  • Provides regulatory and statistical reporting of safety, public liability/property damage, and workers' compensation programs
  • Assesses training needs and develops and presents training on the workers' compensation, public liability/property damage, and insurance tracking systems
  • Assists in the implementation of the department's information security policies and procedures For Risk & Claims Management Assignments
  • Reviews contract language to formulate risk mitigation approaches
  • Provides information regarding risk exposures to a variety of audiences, both internal and external, to support protection of agency assets
  • Prepares informational materials to afford greater opportunities for understanding coverage options and the rationale of usage
  • Assists with litigation discovery responses, conducts legal research, and retrieves archived Metro records upon request of department claims administration directors
  • Analyzes and processes legal bills and expense costs
  • Prepares reports and calculations designed to enhance understanding of claims, risk exposures, and marketing initiatives
  • Negotiates claim resolutions <
    May be required to perform other related job duties

Requirements For Employment
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:


  • Bachelor's Degree in Business, Public Administration, or a related field


  • Three years of relevant experience working in financial accounting, insurance analysis, or contract claims management; or working with risk management information systems or claims information systems

Certifications/Licenses/Special Requirements

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

  • Experience handling high-exposure personal injury litigation cases, including reviewing, and analyzing medical reports and treatment related to claims/lawsuits
  • Experience applying the principles and practices of the California Tort Claims Act (CTCA) in support of a tort claim and/or lawsuit
  • Experience negotiating claim settlements of high-exposure cases
  • Experience writing and developing formal, legal case analyses


  • Theories, principles, and practices of risk assessment, insurance, and liability claims investigations
  • Applicable local, state, and federal laws, rules, and regulations, including workers' compensation, California Government Code, California Public Records Act, etc.
  • Legal principles and practices of civil litigation process
  • Principles of statistical analysis, finance, and budgeting
  • Contract management
  • Applicable software applications, including Microsoft Office Suite


  • Conducting complete and thorough liability claim investigations
  • Conducting contractual and legal analysis
  • Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
  • Critical thinking for effective problem solving
  • Using good judgment and making sound decisions under difficult circumstances
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels of Metro employees and outside representatives
  • Negotiating claims settlements and risk mitigation options
  • Preparing detailed reports for management, County Counsel, and Board of Directors


  • Perform work administering comprehensive risk management insurance programs
  • Think and act independently with minimal supervision
  • Present data and concepts
  • Handle confidential information
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, legal concepts, MOUs (memoranda of understanding) and budget
  • Compile and analyze complex data
  • Establish and implement policies and procedures
  • Read, write, speak, and understand English
    Selection Procedure
    Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
    Application Procedure
    To apply, visit Metro's website at and complete an online Employment Application.
    Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

    All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AW)
    *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

    Closing Date/Time: Open Until Filled

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