Leadership Training Program Manager- Human Resources Analyst, Senior
The City of Tacoma is seeking an experienced and dynamic Human Resources Senior Analyst who will work as a leadership training program manager to enhance the City's leadership development program for all levels of the organization from aspiring leaders to senior executives. Effective management and leadership is a critical part of our strategy to guide the organization through the myriad changes we are embracing as we seek to continuously improve the quality of our services for the community.
As the Leadership Training Program Manager, your first priority will be to work with our contracted consultant to take over instruction of our current portfolio of leadership courses. Under the direction of the Training and Development Manager and in close collaboration with leaders and other key stakeholders throughout the organization, this position will work to develop a portfolio of leadership and management trainings and programs for all levels of the organization. Additionally you will collaborate with the Office of Equity and Human Rights to ensure that all courses and programs are culturally competent, relevant, and responsive, and aligned with the City's Equity and Empowerment Framework.
This challenging and rewarding opportunity will require you to design, develop, and implement a leadership development framework that meets the needs of stakeholders throughout the organization and that provides guidance and support to leaders at all levels of the organization. As instructor and facilitator, you will be a key interface and coach for managers in their continued journey toward leadership excellence.
Key deliverables for the Leadership Training Program Manager include:
- In-house instruction of courses currently taught by a contracted vendor
- Review and update of other existing leadership trainings (particularly courses regarding City of Tacoma policies and procedures)
- A training program for aspiring leaders
- Collaborate with the Office of Equity and Human Rights to ensure that all courses and programs are culturally competent, relevant, and responsive, and aligned with the City's Equity and Empowerment Framework
This position is part of the Continuous Improvement (CI) Learning Team and will report directly to the Training and Development Manager, Owen Robinson .As a member of the CI Learning Team, you may be asked to assist in other citywide improvement efforts or provide instruction in courses outside of the leadership training portfolio.
The Ideal Candidate
The City of Tacoma is seeking an engaging and adaptive instructor with expertise in leadership training curriculum development and delivery. The ideal candidate is strategically minded with excellent communications skills and can confidently transfer knowledge to leaders at all levels of the organization. The ideal candidate should also have a strong understanding of and commitment to equity.
This individual should be future oriented, display outstanding judgment, and enjoy the challenges of a dynamic and fast-paced work environment. The top candidate for this position will have a successful andverifiable career history with proven experience as a strong change leader with examples of value-added work in leadership development programs.
Candidates that represent the diversity of the Tacoma community and/or are multilingual are encouraged to apply.
- Bachelor's Degree in business, management, human resources, strategy, organizational development, or similar field and three years of broad-based professional human resource experience, including facilitating organizational development or change, and advising and consulting on human resource issues; OR
- 4-6 years of experience developing and delivering training services in a large organization.
- Experience leading large organization-wide leadership development programs
- Experience working with governments and/or utilities in training program management
- Experience teaching and coaching leaders at all levels of the organization
- Experience with organizational equity, diversity, and inclusion work
Knowledge & Skills
- Instructional Design, Learning Management Systems & Tools, Curriculum development, evaluation, and ROI calculation, including the ADDIE and Kirkpatrick models
- Collaborates - Building partnerships and work collaboratively with others to meet shared objectives
- Leadership and management best practices, instruction, and coaching
- Plan and aligns - planning and prioritizing work to meet commitments aligned with organizational goals
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the uniqueneeds of different audiences
- Organizational savvy - Maneuvering comfortably through complex policy, process, and people related to organizational dynamics
- Interpersonal savvy - relating openly and comfortably with diverse groups of people
- Courage - stepping up to address difficult issues, saying what needs to be said
Selection Process & Supplemental Information
To be considered for this challenging and rewarding career opportunity, please apply online through the City of Tacoma's website and attach:
- A resume outlining your key accomplishments
- A cover letter describing your experience, training, motivations, and expertise as it relates to the responsibilities of this position
- A list of three references
- A digital file of 10 pages or less that represents work you are proud of (could be a presentation, report, leadership program outline, etc.)
About the Program:
This citywide Continuous Improvement Program is housed within Human Resources and works closely with senior executive management to engage in dynamic and cross-functional projects and policy development.
The Continuous Improvement team (CI) will consist of ten staff across three areas:
1. Innovation & Process Improvement
Using the City of Tacoma's ci4i Improvement Framework, this team is responsible for conducting process improvement efforts with workgroups throughout the organization to enhance service delivery to the community, improve internal operations, and generate financial efficiencies. This team also supports citywide efforts to further City Council priorities (similar to a Bloomberg Innovation Team).
This team will be responsible for transforming the Citywide corporate training program to develop a variety of learning opportunities to help our workforce sharpen the skills they need to address increasingly complex issues.
3. Organizational Effectiveness
This team will be responsible for working with people managers and program managers citywide to increase our effectiveness as an organization through better leadership, change management, and streamlined organizational processes.
The CommunityThe City of Tacoma is committed to achieving equity in its workforce, service delivery, community engagement, and policy decision-making. In particular, the City is focused on ensuring that leaders and employees understand the history and legacy of institutional racism in our country and in Tacoma. Our vision is for the City of Tacoma to be an equitable place to live, work and play, and a place where race and other identities are not predictors of success.
Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.
Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s.
Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry.
A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views.
Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video!
City of Tacoma Commitment to Diversity and Inclusion
Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.
Communication from the City of Tacoma:
We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.
The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.
For assistance with the NEOGOV application process, or questions regarding this job announcement, callthe Human Resources officeat (253) 591.5400 before 4:00 pm of the closingdateof the job announcement.
Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.
Closing Date/Time: 2/17/2020 5:00 PM Pacific