Customer Service Specialist – Manufacturing
Our Commitment to You: Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates.
Benefits: We offer a wide range of benefits to our employees varying by position and position type. These benefits include medical, dental, vision coverage, paid time off, paid holidays, competitive wages, employee and family discount, tuition reimbursement, scholarship programs, 401(k) matching. In addition, we offer development and training opportunities, career advancement opportunities, and a great working environment with the ability to make an impact at work.
Overview: This position is responsible for receiving, coordinating and processing all orders from external and internal customers. In addition, he or she provides support functions for other facets of the customer service portion of the manufacturing facility.
Day in the Life:
Location: Primarily in office spaces as well as any and all areas of the facility.
What to Expect: We pride ourselves on maintaining a safe, efficient, and sanitary manufacturing environment in order to produce quality products for our customers. In this role, you will be responsible for greeting and providing assistance to customers. This includes ensuring all calls are answered and resolved, providing support to our outside customers as well as invoicing, customer service and follow up as needed, as well as greeting and assisting visitors at the manufacturing facility as needed. Additionally you will ensure orders have been received in a timely and accurate fashion, and print and separate daily production orders for the fresh kitchen, bakery production teams and frozen distribution.
Qualifications: Qualified candidates have two or more years' experience within customer service as well as a high school diploma or equivalent educational attainment.